Support Center

To update your robot's firmware:

1. Download the latest firmware from the Downloads section
2. Connect your robot to Wi-Fi and ensure battery is above 50%
3. Open the UBTECH Control Center app on your computer
4. Select "Firmware Update" and choose the downloaded file
5. Follow on-screen instructions (typically takes 10-15 minutes)
6. Do not power off the robot during the update process

Note: Always back up your robot's configuration before updating.

All UBTECH Robotics products come with comprehensive warranty coverage:

• Standard Warranty: 12 months from date of purchase
• Extended Warranty: Available up to 36 months (optional)
• Coverage includes: Manufacturing defects, hardware failures, software issues
• Excluded: Physical damage from misuse, water damage, unauthorized modifications

Yes! UBTECH robots are designed for seamless integration:

• REST API: Standard HTTP/JSON API for real-time communication
• Webhooks: Event-driven notifications
• Pre-built Connectors: Available for SAP, Oracle, Salesforce, and major POS systems
• Custom Development: Our SDK supports Python, Java, C++, and Node.js